posted about 6 months ago by jenny_hanoi
about the venue: Spring Fragrance Salon and Spa

message the reviewer

Inappropriate?

Don't go here! There are many better options...they don't seem to know what they are doing plus I've never had someone try to cheat me at a spa!

I went here the other night for a pedicure...choose the spa pedicure and was told it was $10.

The pedicure was awful...they did very little in addition to the regular pedicure other than torturing my feet! The girl doing the pedicure scrubbed the soft parts of my feet so hard that they hurt for hours afterwards. Then about 1 minute after the polish was applied she put my sandal back on, which of course messed it up! So she had to redo it which was frustrated especially given that my feet were starting to hurt at this point from the harsh scrubbing.

After I was finished the "man in charge" showed me on a calculator that I owed over 200,000 dong. Perhaps he thought I couldn't do simple multiplication or had somehow forgotten the quoted price...I know this is an old trick in Hanoi but I've never had it happen at a spa! After I called him on this, they charged the very high exchange rate of 17,800 VND/Dollar. This is even higher than the black market rate at that time!

Perhaps if he hadn't tried to overcharge me, I would have forgotten the pain. I basically felt awful for the rest of the night.

Once again: don't go here!!! There are several other options in Ha Noi for a similar price.